Refund Policy

All items are made-to-order. Because of this, we do not accept returns or exchanges for incorrect sizing, change of mind, or buyer’s remorse.

Please review all product details and sizing carefully before placing your order.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, we will replace it at no additional cost.

To request a replacement, please contact us within 7 days of delivery with:

    •    Your order number

    •    Clear photos of the issue

Lost or Stolen Packages

We are not responsible for packages marked as delivered by the carrier.

If your package is missing, please contact the shipping carrier directly.

For all support inquiries, contact:

support@infinitepotential.com